Privacy policy

1. Who We Are

LeadAtlas is a product of Fervoid Ventures FZ-LLC (“LeadAtlas”, “we”, “our”, or “us”).

We act as a data controller for personal data we collect and process.

Company Details:

Fervoid Ventures FZ-LLC - UAE

Contact:

support@leadatlas.org

2. Scope of This Policy

This Privacy Policy applies to:

• Users of the LeadAtlas platform

• Visitors to our website

• Individuals whose professional contact data may be included in our database (“Business Contacts”)

3. Information We Collect

A. Data You Provide (Users)

• Name

• Email address

• Phone number (if provided)

• Account and profile information

• Billing details

B. Account & Usage Data

• Platform activity (searches, usage patterns)

• Preferences and settings

C. Automatically Collected Data

• IP address

• Browser type and device information

• Pages visited and session duration

D. Business Contact Data (Third-Party Data)

We collect and process professional contact data about individuals who may not be users of LeadAtlas.

This may include:

• Name

• Job title

• Company affiliation

• Work email address

• Publicly available professional information

Sources include:

• Publicly available websites and directories

• Third-party data providers and enrichment tools

• User queries and interactions

• Automated data collection tools

E. Payment Data

Payments are processed through third-party providers (e.g., Stripe).

We do not store full credit card details.

F. Cookies & Tracking Technologies

We use:

• Essential cookies

• Analytics tools (e.g., Google Analytics, PostHog)

• Marketing technologies (e.g., Meta Pixel)

4. How We Collect Data

We collect data:

A. Directly from users

• Account registration

• Forms and interactions

B. Automatically

• Cookies and analytics

• Server logs

C. From third parties

• OAuth providers (e.g., Google)

• Data providers and enrichment services

• Public data sources

5. How We Use Data (Legal Basis)

A. Provide and Improve the Platform

To operate, maintain, and enhance LeadAtlas

Legal basis: Contract, Legitimate Interest

B. Provide Lead Discovery & Enrichment

To enable users to discover and analyze business contact data

Legal basis: Legitimate Interest

C. Billing and Payments

To process subscriptions and transactions

Legal basis: Contract, Legal Obligation

D. Customer Support

To respond to inquiries and resolve issues

Legal basis: Legitimate Interest

E. Marketing (Where Applicable)

To send updates or communications (with consent where required)

Legal basis: Consent

F. Legal Compliance

To comply with laws and regulations

Legal basis: Legal Obligation

6. Business Contact Data & Opt-Out

If your professional information appears in LeadAtlas and you are not a user, you may:

• Request access to your data

• Request correction of inaccurate data

• Request deletion of your data

To make a request, contact:

support@leadatlas.org

We will review and process requests in accordance with applicable laws.

7. Data Sharing

We share data with trusted third-party providers:

• Supabase – database infrastructure

• Stripe – payment processing

• Resend – transactional emails

• PostHog – analytics

• Sentry – error monitoring

• Vercel – hosting

We may also disclose data:

• If required by law

• To protect rights and security

We do not sell personal data.

8. Data Retention

We retain data as follows:

• User account data → until account deletion

• Business contact data → retained to support platform functionality unless removal is requested

• Billing data → retained as required by law

9. Cookies & Tracking

We use:

• Essential cookies (required for operation)

• Analytics cookies (Google Analytics, PostHog)

• Marketing cookies (Meta Pixel)

Users can manage cookies via browser settings or consent tools.

10. Data Security

We implement appropriate safeguards, including:

• Encryption in transit (HTTPS/TLS)

• Secure infrastructure and access controls

• Authentication systems

In the event of a data breach, we will notify affected parties as required by law.

11. International Data Transfers

Your data may be processed outside your country.

Where applicable, we rely on:

• Standard Contractual Clauses (SCCs)

• Other lawful safeguards

12. Your Rights

GDPR (EU/EEA)

• Access

• Rectification

• Erasure

• Restriction

• Portability

• Objection

CCPA (California)

• Right to know

• Right to delete

• Right to opt out

• Non-discrimination

CASL (Canada)

• Consent to communications

• Unsubscribe

13. Children’s Privacy

LeadAtlas is not intended for individuals under:

• 13 years old (COPPA)

• 16 years old (GDPR, where applicable)

We do not knowingly collect data from children.

14. Changes to This Policy

We may update this Privacy Policy periodically.

We will notify users via:

• Email

• Platform notifications

15. Contact

For any privacy-related requests or concerns:

support@leadatlas.org

You also have the right to lodge a complaint with your local data protection authority.